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Privacy Policy

Effective November 6, 2026

Neon Pink is operated by Florence Boza LLC. This Privacy Policy explains how information is handled when you visit thisisneonpink.com, use a Neon Pink experience, make a purchase, or contact us.

Privacy for girls

Neon Pink includes digital experiences designed for girls ages 9 to 12. We designed these experiences so a girl can participate without creating an account or giving us her name, email address, phone number, birth date, home address, or personal profile.

Individual answers and reflections are not sent to us or saved in a child profile.

In group experiences, voting is anonymous and only group totals are used.

Neon Pink does not sell children’s personal information, use children’s personal information for targeted advertising, or create advertising profiles about girls who use our experiences.

If we introduce a feature in the future that requires collecting personal information from a child under 13, we will update this policy and take any steps required by law before doing so.

Bracelet Week (beta)

Bracelet Week is an optional, free activity organized by grown-ups. The organizer creates a private group link and nickname. Families with that link may see the group's shared bracelet, its anonymous bead totals, and the planned celebration. Keep the invitation link within your intended group.

An adult who joins provides their own display name, not a girl's name. Only the organizer of that group can see the adult join list. The adult may change or remove their name. The list is limited to the current group and week; expired join names are purged when families join or the organizer opens the list. The group uses private server-issued cookies to remember whether a device organized or joined it.

A girl can choose and try missions without an account. Individual mission choices and completed mission identifiers are stored only in the family's browser, separated into anonymous Girl 1, 2 and 3 device slots. The server receives the selected approved mission identifier when a bead is added and records its category for the group bracelet, without a child's name or profile. Browser-local progress can be lost if local storage is cleared or the family changes browsers.

Group reports can be submitted by people with the group link. These are used to investigate safety concerns and may automatically pause a group. Optional calendar reminders are generated on the adult's device and do not send emails or add the group's private link to calendar events. Joining Bracelet Week does not subscribe an adult to marketing; that is a separate optional choice.

Information from adults

When an adult purchases a Neon Pink product, our payment provider may collect information needed to complete the transaction, such as the purchaser’s name, email address, billing information and payment information.

Payments may be processed by Stripe. Neon Pink does not receive or store your full credit or debit card number.

We may receive and retain limited transaction information, including an adult purchaser’s email address, as reasonably necessary to confirm purchases, provide or restore access, issue refunds, keep appropriate business and financial records, and provide customer support.

Stripe handles information according to its own Privacy Policy.

Adult marketing emails

We may offer adult purchasers the option to receive Neon Pink news, new product announcements and occasional marketing emails. Where we ask for consent, the choice will be optional and you may choose whether to opt in.

If you choose to receive Neon Pink updates, we may use your email address to send those communications. You may unsubscribe at any time using the unsubscribe option in the message or by contacting us.

Purchasing a Neon Pink product, saving a Heart, or requesting a one-time email of saved resources does not automatically sign you up for recurring marketing emails.

Growing Up, Explained emails for adults

An adult may choose to subscribe to quarterly Growing Up, Explained emails. The signup requests the adult's own email address, a current age the adult wants to follow, and birthday month and day for keeping that age up to date. We do not ask for the girl's name, birth year, school, home address, or email address. Age combined with birthday month and day may make an approximate birth year inferable.

We use those details to advance the selected age around a birthday and choose age-relevant emails. This is an adult email preference, not a child's account or personal profile. Every Growing Up age guide remains available without subscribing.

Recurring emails require the adult to select the consent box and confirm their subscription by email. We record consent and subscription status. A subscriber can update their age preferences or unsubscribe using links in our messages, and may contact us about access, correction, or deletion.

If an adult requests a one-time email of My Hearts, we use their address and the list link to fulfill that request. Saving a Heart remains local to the browser; the one-time email is not consent to a newsletter. A limited pseudonymous record may be used to prevent repeated requests to the same address.

If you contact us

If you email us, we receive your email address and whatever information you choose to include in your message.

Please do not send sensitive personal information about a child by email.

Technical information

Our website hosting and technical service providers may automatically process limited technical information needed to deliver, secure and maintain the website. This may include information such as IP address, browser or device information, request logs and basic website storage used for functionality.

Neon Pink does not currently use advertising trackers or behavioral advertising on the child experience.

Optional Google Analytics and limited Meta ad measurement on the adult Group page run only after a visitor accepts optional cookies. Declining keeps those tools off. We also respect Global Privacy Control, and these tools are disabled in child game screens and private community areas. You can change your choice using Cookie choices in the homepage footer.

How we use information

We use information under our control only as reasonably necessary to operate Neon Pink, provide purchased products, respond to questions, process refunds, maintain security, troubleshoot problems and meet legal or accounting obligations.

If an adult chooses to receive Neon Pink marketing updates, we may also use that adult’s email address for those communications.

Adults can send us feedback through our on-site feedback form. We receive the category chosen, the message, an optional reply email and basic information about which part of the site the note came from (such as the page, or an article's age and topic). Each note is sent to our team by email through our email delivery provider. We use a reply email only to respond to that note; it does not subscribe anyone to marketing. The form asks adults not to include names or other details that could identify a child, and it does not ask for information about children.

How long we keep information

Neon Pink does not retain individual girls’ answers or reflections in a child profile.

Adult purchase and customer support information may be retained for as long as reasonably necessary to provide the service, maintain appropriate business and financial records, resolve disputes, process refunds and comply with legal obligations.

Adult subscription information, including any selected reading age and birthday month/day, may be retained while the subscription is active. If someone unsubscribes, we may retain limited suppression and consent records to honor that choice and meet applicable requirements. Contact us to request correction or deletion of information Neon Pink controls.

Technical information may be retained by our service providers according to their applicable policies and operational requirements.

Service providers

We may use service providers to operate the website and business, including website hosting, databases, email delivery and infrastructure providers, and Stripe for payment processing.

These providers may process limited information as necessary to provide their services.

Security

We take reasonable steps to protect information under our control. No website, internet transmission or storage system can be guaranteed to be completely secure.

Your privacy questions

If you have questions about this Privacy Policy or want to request access to, correction of, or deletion of personal information that Neon Pink controls, contact:

hello@thisisneonpink.com

Changes to this policy

We may update this Privacy Policy as Neon Pink evolves. If we make material changes, we will update the effective date shown at the top of this page.

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